This session explores how technology continues to redefine the financial services landscape, drawing from Megan’s cross-continental leadership in Silicon Valley and London. With case studies from Starling Bank and Barclays UK, she examines the infrastructure shifts, consumer demands, and innovation culture that fuel the evolution of modern finance.
Banking Platforms
Megan shares her expertise in building scalable, API-enabled banking platforms that enable banks to move beyond legacy systems. Drawing from her experience as Chief Product Officer at Barclays and Chief Platform Officer at Starling, she highlights the key architectural decisions that drive agility, innovation, and customer-centricity in the digital era.
Super Apps
In this talk, Megan breaks down the growing global trend of super apps and how financial institutions can learn from models like Grab and WeChat. She explores how platform strategy, embedded finance, and ecosystem thinking can enable banks to build richer customer experiences through multi-service integration.
AI
Megan demystifies the real-world impact of artificial intelligence in financial services, from predictive analytics to personalised user journeys. She outlines how banks can responsibly leverage AI technologies while maintaining trust, transparency, and regulatory compliance.
APIs (Open Banking, PSD2, Open Finance)
Based on her early involvement in platform development before open banking regulations existed, Megan offers practical insights into the strategic role of APIs in banking. She covers the transition from closed systems to collaborative finance, and how institutions can embrace openness without compromising security or control.
Digital Assets (Stablecoins, CBDCs, Tokenised Deposits, Crypto)
Megan delivers a clear-eyed view of digital assets and their implications for mainstream banking. She explains the infrastructure, risks, and opportunities tied to emerging instruments like CBDCs, stablecoins, and tokenised deposits—helping decision-makers understand where innovation meets regulation.
Digital Banks
With first-hand experience launching and scaling a digital bank, Megan explores what makes a challenger succeed—and where incumbents can still lead. She shares lessons from both startups and legacy transformation journeys, focusing on how customer experience, cultural agility, and digital capabilities converge to define the next era of banking.
Digital Transformation
In this keynote, Megan unpacks the multi-layered journey of digital transformation in financial services. Drawing from her leadership at both Starling Bank and Barclays, she explores how legacy institutions can evolve through technology, culture, and customer-centricity—bridging innovation with operational resilience.
Embedded Banking
Megan explores the rise of embedded banking and how non-financial platforms are integrating core banking services directly into their user experiences. She shares real-world examples and strategic implications for banks aiming to remain relevant in an increasingly invisible financial ecosystem.
Embedded Finance
This talk delves into the broader spectrum of embedded finance, covering lending, insurance, and investment services delivered through non-bank platforms. Megan explains how APIs, partnerships, and regulatory frameworks shape the next phase of financial distribution and customer engagement.
Digital Identity
Megan examines the critical role of digital identity in building trust, enabling security, and unlocking frictionless customer journeys. With insights from regulated environments, she outlines how banks and fintechs can lead the charge in identity innovation—from KYC to user authentication.
Data And Personalisation
In this session, Megan highlights how data-driven insights power hyper-personalised banking experiences. She explores how financial institutions can responsibly use customer data to drive loyalty, product relevance, and competitive differentiation, all while upholding privacy standards.
Future Of Banking And Financial Services
Megan offers a visionary outlook on where the industry is heading—driven by decentralisation, regulation, consumer expectations, and exponential technology. She challenges audiences to rethink the bank’s role in people’s lives and how institutions can build future-ready models for trust, value, and impact.