Liz’s story is not about “bouncing back” – it’s about redefining success when life forces you to change course. It’s about learning to protect the non-negotiables so when curveballs hit, you don’t fall apart – with the help of her ‘CPR toolkit’.
Key messages:
- Reinvention when your identity changes overnight.
- Leading through personal and professional disruption.
- What strength really looks like when you have no control.
Communication And Psychological Safety
In an operating theatre, a single miscommunication can be fatal. A team cannot function if they aren’t communicating honestly and without fear. As a patient, Liz felt the effects of this when she was on the receiving end. The parallels with corporate life are striking.
Key messages:
- How to create an environment where people speak up.
- Listening as a leadership skill.
- Closing the gap between intention and impact.
Leadership And Perspective
What happens when the leader becomes the led? Leaders often think they understand what their people need until they’re on the other side of the table. Liz explores how perspective, humility, and empathy transform leadership and take it to the next level.
Key messages:
- Seeing your culture from both sides of the table.
- How control and vulnerability coexist in great leadership.
- The real meaning of empathy and authority under pressure.
Quality Care And Communication
Healthcare professionals strive to do the best for their patients, but Liz had seen first-hand what happens when a patient leaves a clinic and has to fend for themself. Simple changes, such as starting difficult conversations around sex and death can have a massive impact on the perceived quality of care. Key messages:
- How to make a difference when there’s no extra time.
- What being part of a team really means.
- It’s the little things that matter; you can start tomorrow.
The Doctors’ Doctor
The medical workforce is burnt out. They don’t know it, but the public does. Liz leads healthcare professionals to protect the non-negotiables before they become a patient themselves, with the help of her ‘CPR toolkit’.
Key messages:
- Seeing your culture from both sides of the table.
- How control and vulnerability coexist in great leadership.
- What strength really looks like when you have no control.