Marcus Collins argues that an organisationâs culture, more than talent or know-how, decides whether people and companies succeed. Drawing on his research and years of agency experience, he shows leaders how to cultivate an environment where teams can win and employees can reach their potential.
For the Culture: The Power Behind What We Buy, What We Do, and Who We Want to Be
Marcus Collins explains why culture is such a strong influence on behaviour and how marketers, managers and leaders can use it to move people to act. He draws on theory and on his work with brands such as Apple, McDonaldâs and Google, as well as his earlier digital strategy work for BeyoncĂ©.
Putting the Humanity Back into Customer Centricity
Marcus Collins offers a fresh view of customer-centricity and practical ways to build organisations that can act on it. The talk is aimed at leaders who want to deepen customer engagement.