Jessica Chen

Columbia University Human-Centered Leadership Instructor | Former Emmy-Winning TV Journalist | Bestselling Author of “Smart, Not Loud” | 2 Million Learners

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Jessica Chen's Biography

Jessica Chen is an Emmy-Award Winner, a global communication expert, bestselling author, and speaker. She has taught over 2 million people how to improve their communication skills at work. Jessica has spoken at some of the top organizations, including at Google, Microsoft, Citibank, and the United Nations to inspire their teams to collaborate, connect, and communicate in a global workplace. Her book, “Smart, Not Loud: How to Get Noticed at Work for all the Right Reasons,” empowers those raised with “Quiet Culture” traits, where deference, humility, harmony, and dogged hard work are praised, get noticed without being loud, aggressive or boastful. Jessica is the Founder & CEO of Soulcast Media, a global communication training company. Clients include Chanel, Mattel, and S&P Global, among many others. Prior to Soulcast Media, she was an award-winning journalist and has been featured in Forbes, Fortune, and Entrepreneur Magazine. She is currently a leadership instructor at Columbia University and the host of iHeartMedia’s podcast, “Leading by Example: Executives Making an Impact.”

SPEAKING VIDEOS
PODCASTS
BOOKS

Jessica Chen Speaker Reel

How to Speak More Clearly at Work (Even If You Are an Introvert)

How to Sound More Confident at Work (Even When You Are Unsure)

I Teach at Columbia University and This Is What I Tell Students About Imposter Syndrome

Ask This Question To Instantly Gain Trust

Podcast

Leading by Example: Executives Making an Impact

Listen

Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons

SPEAKER TOPICS

Women's Day Speakers

Workplace Culture Speakers

Leadership Speakers

Inspiring Speakers

Storytelling Speakers

Culture Speakers

Motivational Speakers

Generations Speakers

Female Motivational Speakers

Change Management Speakers

Conference Speakers

After Dinner Speakers

Customer Experience Speakers

Vision & Strategy Speakers

New Speakers

Jessica Chen Keynote Topics

Humanity at Scale: The New Rules for Achieving Peak Performance in an AI-Driven Workplace

This keynote is a front-row seat to the future of work, where Jessica Chen reveals the powerful balance between AI fluency and the human skills needed to thrive in the new age of AI. This session is for professionals navigating constant change and unprecedented digital innovation. Drawing from Jessica Chen’s forthcoming book, “Humanity at Scale,” and her work teaching human skills to engineering students at Columbia University, Jessica will teach her signature Yin-Yang approach to build hybrid competency to create a new competitive edge. Attendees will leave knowing how to think differently about productivity, adapt to change with confidence, and collaborate seamlessly in an AI-driven world.

The Communication Advantage: How to Influence, Impact and Connect in the Age of AI

This high-impact keynote empowers attendees to make human connection and intentional communication central to their work. As AI continues to transform organisations, relationship building, communicating with intention, and collaborating effectively become essential to driving business results. Jessica Chen draws from her bestselling book “Smart, Not Loud” and shares her proven ACCT Framework to teach professionals how to influence and connect in the Age of AI. This session is a must for organisations looking to inspire employees to build an ownership mentality, prioritise open communication, and adopt a powerful approach to visibility and confidence.

Leading by Example: Bringing Out the Best in Yourself & Your People

This keynote comes directly from Jessica Chen’s popular iHeartMedia podcast as she interviews executives who are making an impact today. Sitting in the host chair of “Leading by Example,” she has interviewed dozens of leaders from finance, beauty, and tech to nonprofit, and in this inspiring session, she will use vivid storytelling and research-backed principles to distill what leading others means in the Age of AI. Through humility, curiosity, and a continuous process of discovery, this session is a must for attendees who want a fresh perspective to bring out the best in their people. Audiences will leave feeling equipped with new tools to build a leadership mindset that motivates teams and starts with self-awareness.

Jessica Chen's Biography

Jessica Chen is an Emmy-Award Winner, a global communication expert, bestselling author, and speaker.

She has taught over 2 million people how to improve their communication skills at work. Jessica has spoken at some of the top organizations, including at Google, Microsoft, Citibank, and the United Nations to inspire their teams to collaborate, connect, and communicate in a global workplace.

Her book, “Smart, Not Loud: How to Get Noticed at Work for all the Right Reasons,” empowers those raised with “Quiet Culture” traits, where deference, humility, harmony, and dogged hard work are praised, get noticed without being loud, aggressive or boastful.

Jessica is the Founder & CEO of Soulcast Media, a global communication training company. Clients include Chanel, Mattel, and S&P Global, among many others. Prior to Soulcast Media, she was an award-winning journalist and has been featured in Forbes, Fortune, and Entrepreneur Magazine.

She is currently a leadership instructor at Columbia University and the host of iHeartMedia’s podcast, “Leading by Example: Executives Making an Impact.”

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Jessica Chen testimonials

Sage

Corporate Client

Jessica’s talk was so relatable, I found myself nodding along in agreement as she shared her personal struggles and triumphs. She made me realize that advocating for myself in the workplace is not just a necessary skill, but it is also an act of self-care and self-respect. Her passion and expertise are truly remarkable, and I can say with certainty that her talk was one of the best I have ever attended.

Asics

Corporate Client

Jessica is humble, kind, knowledgeable and a fantastic teacher to employees at all levels. Our organization was delighted to learn from Jessica, and we hope that we can work with her again soon!

Mattel

Corporate Client

Jessica is a dynamic speaker who is both inspirational and educational. She is an expert in communication and she has a profound understanding of business solutions. Jessica is amazing and captivated our audience. They walked away with actionable strategies to succeed in the workplace!

Microsoft

Corporate Client

Jessica is an amazing speaker and mentor who knows how to deliver engaging and practical lessons. We all walked away with actionable takeaways, which is rare! Thank you, Jessica for this awesome session for our audience!

S&P Global

Corporate Client

Jessica gave us a path forward, providing many insights, specific learning points, and key actions that colleagues can undertake to create a more collaborative, purposeful, and successful working environment for all. Jessica expertly guided us through sensitive topics, while keeping the tone conversational and approachable. The engaging atmosphere encouraged many of the participants to share their experiences and ask important questions. It was a wonderful, positive, and empowering experience for our diverse colleagues and allies.

Ray Gill

Chief of Staff, Santander Bank

Jessica is everything you look for in a speaker, she was thoughtful, energetic and engaging.

Multi-Cultural Business Impact Network

Jessica partnered with our Multi-Cultural Business Impact Network and we received a lot of great feedback from the hundreds of attendees and would recommend Jessica to any corporate organisation looking to address topics around cross-cultural communications.

Frequently Asked Questions About
Jessica Chen

Jessica returns most often to workplace communication, executive presence, visibility and self-advocacy, and the human skills that hold value as AI reshapes how teams work. Her signature keynotes are Humanity at Scale, The Communication Advantage and Leading by Example, underpinned by the ACCT Framework from her bestselling book Smart, Not Loud.

Main-stage keynotes are the most common engagement, alongside interactive workshops, fireside chats and moderated panel sessions. Format and length are agreed with the organiser so the session fits the wider programme.

Yes. As Founder and CEO of Soulcast Media, a global communication training company, Jessica also designs and delivers training programmes, leadership development sessions and multi-part learning series. She teaches human skills to students at Columbia University, so extended teaching formats are familiar territory.

Organisations bring Jessica in when talented people are being overlooked, when teams struggle to speak up or influence across functions, when leaders need stronger presence, and when AI adoption is changing how colleagues collaborate. Her work is particularly relevant to culture change, talent retention and inclusion programmes.

Jessica has spoken to audiences at Google, Microsoft, Mattel, Citibank, the United Nations, S&P Global, Sage, Medtronic, Harvard Business School, the International Finance Corporation, Liberty Mutual, Danfoss and Molson Coors. Audiences range from early-career professionals and technical specialists through to senior leadership teams.

Clients describe her as both inspirational and educational: warm and conversational on stage, yet grounded in research and frameworks people can apply the next day. She handles sensitive cultural topics in a way that keeps the room open rather than defensive, which is why audiences tend to participate rather than simply listen.

Jessica shapes each session around the organisation’s objectives, sector language and audience seniority. Examples, exercises and framework emphasis shift depending on whether she is addressing a technical team, a leadership group, an employee network or a full-company gathering.

Yes. Jessica works with globally distributed organisations and has delivered sessions for international bodies including the United Nations and the International Finance Corporation. Cross-cultural communication is a core part of her subject matter rather than an add-on.

Fees depend on the event format, audience size, location and whether the booking covers a single keynote or a broader programme. Contact Speaker Agency with your event details and we will provide a tailored quote.

We aim to respond to speaker enquiries within one working day. If your event date is close, tell us in your first message and we will prioritise checking availability.

Yes. Jessica delivers virtual keynotes and workshops for distributed teams, and takes part in hybrid programmes where an in-person audience is joined by remote colleagues.

Popular dates and peak seasons are usually secured several months ahead, so early enquiries give the widest choice. Shorter-notice requests are still worth raising, as availability changes and virtual formats can often be arranged more quickly.

Speaker Agency handles all booking enquiries for Jessica Chen. Get in touch through our contact page and our team will guide you through availability, format options and the next steps.