Tiffani Bova

In this high-impact keynote, Tiffani Bova doesn’t just speak about change—she gives your team the framework to lead it. Tiffani tackles the harsh reality of today’s business landscape: the pace of change isn’t slowing down. Disruptive forces such as artificial intelligence, automation, changing buyer expectations, and a rapidly digitizing economy are forcing organizations to rethink. Buyers are more discerning, sales cycles are longer, and customer loyalty is increasingly tied to experience over price or product. The pace of innovation has never been greater, and the cost of inaction is steeper than ever.

Drawing from over two decades at the frontlines of technology, customer experience, and sales strategy—from her time at Salesforce and Gartner to her best-selling books Growth IQ and The Experience Mindset—Tiffani delivers clear, actionable guidance on how to future-proof your business. She shows how aligning customer insight, employee experience, cost optimization, and strategic investment isn’t optional—it’s the only way forward.

Your audience will walk away with a renewed understanding of how to:

• Stay ahead of disruptive trends like AI and automation
• Adapt to shifting buyer behavior and longer, more complex sales cycles
• Bridge the gap between innovation and execution
• Use customer and employee experience as a growth strategy—not an afterthought

Tiffani doesn’t offer platitudes—she offers a proven playbook backed by real-world examples and global insights. If your team is ready to stop reacting to change and start shaping it, this keynote is your starting point.

• In today’s fast-moving market, sales success isn’t just about hustle—it’s about smarter strategy, deeper relationships, and intelligent tools. In this high-energy keynote, Tiffani Bova—bestselling author, former Chief Growth & Innovation Evangelist at Salesforce, and one of the world’s top voices on sales transformation—delivers a compelling blueprint for how modern sales teams can thrive in the age of AI.

• Drawing on 30 years of experience helping companies like Microsoft, Amazon, and IBM grow smarter, Tiffani shows how leveraging AI, machine learning, and predictive analytics can transform every stage of the sales cycle—from pipeline acceleration to customer loyalty.

• This keynote covers:

• How to build trust-first sales relationships in a digital-first world
• Using AI to supercharge productivity and drive consistent revenue growth
• Empowering sellers to win before the first customer meeting
• Shifting mindsets from “selling harder” to “selling smarter

• What if your biggest growth lever isn’t a new product, market, or technology—but your people?

• In today’s competitive landscape, many companies obsess over customer experience while quietly overlooking the employee experience that fuels it. The result? Disengaged teams, rising attrition, and stalled growth.

• In this provocative keynote, Tiffani Bova, one of the world’s leading voices on growth, innovation, and customer transformation, makes the case for a bold shift in thinking: EX and CX aren’t separate strategies—they’re two sides of the same growth coin.

• Drawing from her bestselling book The Experience Mindset and decades of advising global brands like Microsoft, IBM, and Salesforce, Tiffani lays out a powerful framework to help senior leaders:

• Understand how employee experience directly impacts customer outcomes
• Identify critical gaps that are slowing growth across departments
• Align HR, finance, operations, and frontline teams around shared KPIs
• Create an experience-driven flywheel that boosts retention, productivity, and revenue

• Whether you’re scaling rapidly or trying to sustain momentum, this keynote offers a clear, compelling path to unlocking inside-out growth that lasts.

• If you’re leading a business through transformation, you can’t afford to ignore the connection between how your people work and how your customers feel. Tiffani Bova will not only make your leaders see it—she’ll show them how to act on it.