After Dinner Speakers
Top 5 Retail Banking Influencer, Global Speaker, Podcast Host and Co-Publisher at The Financial Brand
The foundation of each of Jim’s keynote addresses, Jim believes the most critical component of transformation in banking is changing the current culture. This keynote challenges the audience to change their personal, professional and corporate perspective to be better positioned for the future. This presentation leverages business and personal examples to emphasize that the status quo is no longer acceptable.
Trends and Predictions for the Future of Banking
A review of the top 10 trends that have been crowdsourced internationally to create the key areas of emphasis for the upcoming year. A research supported presentation of what is hot, what is not, and the challenges to meeting the expectations of the consumer and the threat of new competition.
Who Is the New Digital Consumer
Leveraging proprietary research from the Digital Banking Report, this presentation discusses what the digital consumer looks like. With case studies from within and outside the banking industry, this keynote challenges audiences to reframe who the digital consumer is and what needs to be done – today – to remain relevant to people who shop with Amazon, hail rides from Uber and take vacations at properties from Airbnb.
What Banking Can Learn From Top Innovators
The banking industry can no longer build products and deliver services as they have done in the past. Innovation is a major differentiator. What can companies like Amazon, Uber, Google, Apple, Tesla, Airbnb and other digital innovators teach banking about innovation, customer experience and product design?
Banking, Fintech and Open Banking
Once considered competition, fintech firms are now a source of innovation in product development and innovation. With open banking becoming an industry norm, what will the future of the banking ecosystem look like? This presentation will show how the future of banking will extend far beyond financial services.
The Power of Personalization
Drawing from proprietary research, this keynote will provide a dynamic perspective on the “personalization gap” between consumer and industry expectations and how the banking industry can close this gap. Illustrating how new technologies, data, advanced analytics and digital distribution can change how we serve and satisfy the consumer, this theme is at the foundation of what banking must become.
Meeting the Needs of the Digital Consumer: No Longer Business as Usual
Today’s digital consumer expects you to know them, look out for them and reward them. Consumers want a personalized experience based on data and insights already available. No longer accepting ‘push’ marketing programs, they want proactive solutions based on their individual lifestyle. Meeting these needs will require that financial executives and organizations be willing to embrace change, take risks and disrupt themselves. In this session, you will learn what is expected from today’s consumer, and how you can win in a period of digital transformation.
